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If you’re waiting for approval on your SES production access request made on June 30th, and it’s holding up your marketing plans, here’s what you can do to get it sorted faster.
First, to check on your case or provide additional information, go directly to the AWS Support Center at https://console.aws.amazon.com/support/. There, you can add updates or clarify details about your setup. Including information about the bounce and complaint handling systems you recently put in place can help speed up the review process since these are important factors in the approval.
When AWS reviews SES production access requests, they look carefully at your email sending practices. They want to see that your use case fits their guidelines, and that you have effective bounce and complaint handling in place. If you’ve recently added these features, make sure to mention them in your support case.
If you want faster responses for future requests, consider upgrading your AWS Support plan. Different support tiers come with different response times, which can make a difference if you’re working on time-sensitive projects.
Hopefully, taking these steps will help get your production access approved quickly so you can move forward with your marketing efforts.
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