AWS Bedrock Quotas Stuck at 0 TPM/RPM: 15 Days Unresolved

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If you’re facing an urgent issue with Amazon Bedrock where your service has been blocked for over 15 days, here’s a clear guide to resolve it quickly.

First, understand the problem. It appears that your account’s quotas for Bedrock models are not set up properly. All quotas are showing as zero, which means you can’t use the models at all. The expected default quota is usually around 5 million tokens per month, but in your case, every request gets an error saying “ThrottlingException: Too many tokens per day.” Since your usage cost is minimal, this problem isn’t caused by overuse but rather a provisioning failure at the account level.

You should review the support cases you’ve opened. Initially, a case was created more than two weeks ago, but most cases remain unassigned, which delays resolution. This is a common sign of a deeper account setup issue, not a simple usage problem.

To fix this, contact AWS support immediately and request an escalation to their internal teams. Explain that this is a critical, ongoing account provisioning problem that has blocked your service for 15 days, which is unacceptable considering the fix should be straightforward — mainly, manually setting the default quotas in your account.

Make sure to verify that your account has the necessary permissions, like “bedrock:InvokeModel,” and that your payment methods are active. Confirm through the Bedrock console that you cannot access your models.

The impact of this problem is significant: you’re unable to use Amazon Bedrock, which affects multiple core business functions. Waiting this long for a basic provisioning fix is not reasonable.

If others have faced similar issues with zero quotas on Bedrock, sharing insights on how you resolved it and how long it took could help. But the key step right now is to push for immediate escalation of your support case. Clearly request that AWS prioritize your case so they can manually set the appropriate quotas and restore your service as soon as possible.

Your prompt action and clear communication can help speed up the process and get your service back on track.