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If you’re waiting over a week for your AWS Certified Cloud Practitioner digital badge on Credly and haven’t received it yet, you’re not alone. It can be frustrating, especially after going through the steps to troubleshoot the issue.
The best next step is to stay in touch with AWS Certification support through the AWS Support Center. You can access it here: https://console.aws.amazon.com/support/. When you contact them, see if you can add any new details or check on the current status of your badge. If you’ve already reached out, continue following up on your existing case.
When communicating with AWS support, be sure to include some key information:
– Your certification confirmation details, but avoid sharing sensitive info publicly.
– Confirm that the email address linked to your AWS Certification account matches the email you use with Credly.
– Show proof that you’ve already tried using the account merge tool.
– Provide a timeline of when you passed the exam and your expected badge receipt date.
Digital badges are a helpful way to showcase your AWS skills, and they link back to an official, verifiable record of your achievement. Although delays like this don’t usually happen, contacting AWS support is the right way to find out why your badge hasn’t appeared in Credly yet.
If you’re not already on a support plan, consider reviewing your options. Different support tiers can offer faster responses for issues like this.
For additional help, visit this community page: https://community.aws/content/2amRr40y98o4lrV7n2YJHKTszso/validate-your-aws-cloud-knowledge-with-aws-learning-knowledge-badges.
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