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Home » How to Merge Your AWS Training & Certification Account Before Leaving

How to Merge Your AWS Training & Certification Account Before Leaving

Emily Smith by Emily Smith
July 2, 2026
in How To
Reading Time: 1 min read
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If you’re trying to transfer your AWS certifications before losing access to your work email, here’s a simple guide to help you through the process.

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First, remember that requests related to your AWS Training and Certification account, like moving or merging certifications, are managed separately from regular AWS technical support. You need to contact the AWS Certification team using their dedicated support channels.

To track your request or add more information, log into the AWS Support Center at https://console.aws.amazon.com/support/. There, you can view your open cases and communicate directly with the support team. Make sure to include any updates or details relevant to your situation.

Since you’re facing a deadline with your job change, be sure to clearly mention your last working day in your communication. Explain that you need to complete the certification verification process before losing access to your corporate email. Providing this context helps the team understand how important it is to resolve your issue quickly.

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It’s also a good idea to ensure you have access to both your corporate and personal email accounts during this time. Often, account migrations require confirmation from both email addresses to prove your identity and complete the process securely.

Lastly, if you’re unsure about your support plan or how quickly you can get help, review the available AWS Support tiers. Keep in mind, however, that certification account requests follow their own process, regardless of your support plan.

Following these steps should make it easier to transfer your certifications smoothly and on time.

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Emily Smith

Emily Smith

Emily is a digital marketer in Austin, Texas. She enjoys gaming, playing guitar, and dreams of traveling to Japan with her golden retriever, Max.

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