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If you’re having trouble setting up Amazon Q Developer Pro in your account and keep seeing an “UNRECOGNIZED_SERVICE_PRINCIPAL” error, here’s a simple way to fix it.
First, check to make sure your Amazon Q Developer Pro subscription is active and correctly set up in your AWS account. Sometimes, it’s just a matter of confirming that your subscription is in good standing.
Next, look at your IAM (Identity and Access Management) setup. Since you mentioned using IAM Identity Center as an Organization Instance, make sure that Amazon Q Developer has the right permissions to work with it. Proper permissions are essential for smooth integration.
Then, review your AWS Organizations settings. Make sure that trusted access for Amazon Q Developer is turned on in your organization’s configuration. This setting allows the service to connect and work properly across your accounts.
If these steps don’t solve the problem, the best move is to contact AWS Support. They can help with backend issues related to service provisioning. You can visit the AWS Support Center at AWS Support Center to open a support case. When you do, be sure to include details such as the exact error messages and what steps you’ve already tried.
Since this is likely a backend configuration issue, AWS Support is the best resource to help you fix it. If you’re on a higher-level support plan like Business, Enterprise On-Ramp, or Enterprise Support, you’ll get help faster.
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