Select Language:
If you’ve taken an AWS certification exam and haven’t received your results yet, you’re not alone, and there are steps you can take to find out what happened. Here’s a simple guide to help you get the answers you need.
First, it’s important to understand that after your exam, the results are usually sent to the exam provider, in this case, Pearson VUE, and then shared with AWS. If days pass without any result, you’ll want to check your exam records and reach out for assistance.
Start by reviewing your exam history in your AWS Skill Builder or training account. If your exam isn’t showing up there, that’s a sign something may not have been processed correctly. It’s a good idea to contact Pearson VUE directly. They can confirm whether your exam was delivered successfully. In your case, they’ve seen your exam history, so the next step is to check with AWS.
Since Pearson VUE says they’ve delivered the results to Amazon, and you’re not seeing your score, you should contact AWS support. When you open a support case with them, clearly explain the situation: mention that your exam has been completed, but you haven’t received your results, and you’re unable to see any exam activity in your AWS account.
In some situations, automated responses can be frustrating. To get real help, look for options such as live chat or phone support, if available. These options often provide quicker and more personalized assistance than automated forms. If such options are not readily visible, check the AWS Support Center or contact their customer service directly for guidance on how to escalate your case to a human agent.
In your communication, include all relevant information: your exam date, registration details, Pearson VUE delivery confirmation, and your AWS Candidate ID. This will help support teams investigate faster.
Remember, patience and clear communication are key. Keep detailed records of all your correspondences and responses you receive. If you are not satisfied with initial support, don’t hesitate to ask for escalation or direct contact with a higher-level support agent.
Overall, the best way to resolve this is by persistently reaching out through official support channels, requesting human intervention, and providing all necessary details. With these steps, you’ll have a better chance of obtaining your results and ensuring the issue is properly investigated.
ChatGPT
Perplexity
Gemini AI
Grok AI
