PUBG Mobile Voice Chat Not Working in Latest Bug – Tencent Solving The Issue

PUBG Mobile voice chat not working in the latest bug that is stopping people to chat with each other during the game or in the lobby.

UPDATE:

If you’re from India, this is happening due to the ban put by the Indian government on the app. We have dropped a solution below, be sure to follow the procedure mentioned in it and let us know.

This issue has been resolved for half of the users, while, some users are still facing this issue. Tencent has asked users to wait for another 24 hours for the complete restoration of this issue.


Currently, PUBG gamers are unable to hear each other, as well as they, can’t even get their mic use during the game or in the lobby. Meanwhile, Game sounds and commands are working fine.

Tencent has told the PUBG gamers that they are currently working on a fix to solve this issue. As soon as the bug is fixed, a little update will fix it for the PUBG mobile players.

Both PUBG Mobile and PUBG Mobile (Emulator – Gameloop) have been affected by this bug.

Solved: Solution of this issue

Simply follow these steps if you’re still facing this issue

Step 1: Close the game

Step 2: Download SurfShark VPN

Step 3: Open the game and Start it! (This should fix your problem instantly!)

NOTE: If you’re from India, this is to notify you that PUBG Mobile has been banned in India, but we have added a post to help you play PUBG Mobile in India after ban.

If you still have questions related to this topic, feel free to ask us in the comment box below, we will try to answer your question as soon as we can.

Comments

23 رداً على “PUBG Mobile Voice Chat Not Working in Latest Bug – Tencent Solving The Issue”

  1. الصورة الرمزية لـ Vik54
    Vik54

    Yes out squad have this issue too. Two iphone and 2 oneplus phones. All phones have same issues

    1. الصورة الرمزية لـ DigitalPhablet
      DigitalPhablet

      Our RealMe and Samsung phone is working now. Thanks for letting us know about iPhone and OnePlus.

      1. الصورة الرمزية لـ ankit
        ankit

        oneplus mic not working

        1. الصورة الرمزية لـ DigitalPhablet
          DigitalPhablet

          Did you try the method we mentioned above?

  2. الصورة الرمزية لـ Nia
    Nia

    I still have this issue, I have the latest update as well.

    1. الصورة الرمزية لـ DigitalPhablet
      DigitalPhablet

      Can you confirm us your country?

      1. الصورة الرمزية لـ Nia
        Nia

        Jamiaca

        1. الصورة الرمزية لـ DigitalPhablet
          DigitalPhablet

          Try using it with “Super VPN” hope that solves your problem.

  3. الصورة الرمزية لـ Dhaval
    Dhaval

    i still have this issue, neither me nor my friends can hear my voice. Also not able to hear room teammates voice as well.
    I m using oneplus 7T & using server ASIA & country is India.
    if you found any solution of it please do let us know as PUBG team is failed to do this.

    1. الصورة الرمزية لـ DigitalPhablet
      DigitalPhablet

      Try it out with Super VPN.

  4. الصورة الرمزية لـ Arun
    Arun

    I reinstalled theb game twice and checked all the possible options. It’s still not working .. have samsung S9 mobile. Country- India

  5. الصورة الرمزية لـ Ganesh
    Ganesh

    Even I have the same issue honor 10 lite, india

    1. الصورة الرمزية لـ Boris
      Boris

      Mam problem nefunguje mi mikrofon aj ked ho oznacim stale je v cervenom a mam viac ako 16 rokov ako sa to da opravit alebo ake povolenie musim dat aby to fungovalo slovakia

      1. الصورة الرمزية لـ DigitalPhablet
        DigitalPhablet

        Ak chcete odstrániť problém s mikrofónom v hre PUBG Mobile, môžete vyskúšať nasledujúce riešenia:

        – **Povolenie mikrofónu**: Uistite sa, že ste PUBG Mobile povolili prístup k mikrofónu. Ak to chcete urobiť, prejdite do nastavení zariadenia, nájdite časť s oprávneniami aplikácie a povoľte oprávnenie na používanie mikrofónu pre PUBG Mobile.

        – **Kontrola nastavení hlasového chatu v aplikácii PUBG Mobile**: V nastaveniach hry sa v časti Zvuk uistite, že je kanál hlasového chatu nastavený na možnosť “All” (Všetky) a režim hlasového chatu je nastavený na možnosť “Push To Talk”.

        – **Restartujte hru a svoje zariadenie**: Niekedy môže technické problémy vyriešiť jednoduchý reštart. Skúste reštartovať hru aj zariadenie a zistite, či mikrofón začne fungovať.

        – **Použite aplikáciu na zmenu DNS**: Ak vyššie uvedené riešenia nefungujú, môžete skúsiť použiť aplikáciu DNS changer, ktorá umožní hlasový chat bez toho, aby sa zhoršil ping. Jedným z odporúčaných názvov DNS je 1.1.1.1 od spoločnosti Cloudflare.

        – **Vyhnite sa používaniu siete VPN**: Používanie siete VPN môže problém vyriešiť, ale môže tiež spôsobiť vysoký ping a slabú odozvu servera, čo môže mať za následok zlý herný zážitok. Preto sa neodporúča používať sieť VPN pre hru PUBG Mobile.

        Ak žiadne z týchto riešení nefunguje, možno budete musieť kontaktovať tím podpory PUBG Mobile, ktorý vám poskytne ďalšiu pomoc.

  6. الصورة الرمزية لـ Tarun
    Tarun

    I am also facing the same problem, unable to hear and chat with my teammates, then I installed Atlas vpn then it cleared the problem but the ping is very high.due to that it became difficult to play

    1. الصورة الرمزية لـ DigitalPhablet
      DigitalPhablet

      I’m glad we’re able to solve your problem. For low ping try Netherlands or London.

    2. الصورة الرمزية لـ Pradeep Rawat
      Pradeep Rawat

      Hey i had the same problem but it seems working fine for me now. Once you opened the game with VPN and insure that your voice chat is working fine than disconnect VPN without closing the game (from notification bar) it will fix your ping issue too.

  7. الصورة الرمزية لـ Tarun
    Tarun

    Pls give a solution to get low ping

    1. الصورة الرمزية لـ DigitalPhablet
      DigitalPhablet

      Try to connect to the Netherlands or London.

  8. الصورة الرمزية لـ Pradeep Rawat
    Pradeep Rawat

    Thanks..it worked perfectly for me .

    1. الصورة الرمزية لـ DigitalPhablet
      DigitalPhablet

      I’m glad it worked Pradeep!

  9. الصورة الرمزية لـ william
    william

    i have a similar problem.the mic and sound cannot work at the same time.when the mic is on the sound of the game is no more.when the mic is off the sound of the games works perfect.sound like the game footstep,shot fired,background effects.i need a fix to this

    1. الصورة الرمزية لـ DigitalPhablet
      DigitalPhablet

      What is your region?