If you’re noticing unexpected charges on your account and need to resolve billing issues, here’s a simple approach you can follow.
First, check your recent account activity to confirm what services were enabled and how much you were charged. In this case, the SES Global Deliverability subscription was turned on accidentally. Once you realize it’s not needed, promptly disable it to prevent further charges.
Next, monitor your billing to see how charges continue to accrue, even if your usage is minimal. If charges are still increasing after disabling the service, it’s important to reach out to the customer support team. When doing so, clearly explain the situation, including when you disabled the service and how much you’ve been charged so far.
Ask the support team to review your account and escalate the case if necessary. Request that they look into these unexpected charges and see if a refund or adjustment can be made. Be polite but specific about your issue, and provide any relevant details to help them understand your situation quickly.
By following these steps—disabling unwanted services, reviewing your charges, and contacting support—you can work towards resolving your billing concerns efficiently.