Are you having trouble completing your AWS sign-up during the billing information step? If you see an error message like “Error 880104” when submitting your payment details, don’t worry—you’re not alone. This is a common issue for some users, especially those using certain types of debit cards from specific banks.
Here’s what you can do to fix the problem:
First, check the type of card you’re using. If you have a debit card from a bank that follows Sharia principles, like Bank Jago Syariah in Indonesia, it might cause issues during AWS’s verification process. AWS sometimes has trouble verifying certain cards, especially if the card is from a bank with specific restrictions or processes.
Next, try the following steps:
1. Use a different browser. Sometimes, switching browsers can resolve issues caused by browser settings or extensions.
2. Clear your browser cache and cookies. This ensures no outdated or conflicting data is causing problems.
3. Switch to incognito or private browsing mode. This prevents stored cookies or extensions from interfering.
4. Try adding a different card, perhaps a regular Visa or Mastercard from a different bank if possible. This can help determine if the issue is specific to the card you’re using.
5. Double-check that the billing country matches your actual location. In your case, you mentioned Indonesia, so ensure that is correctly set.
If these steps don’t work, it’s already good that you contacted AWS Support. Sometimes, verification issues can be on their end or require specific account adjustments. Keep an eye out for their reply—they often resolve these problems quickly.
In the meantime, if you have access to another card, especially a major international credit or debit card, try using that. Many people find that these cards go through smoothly during the verification process.
Remember, it’s common for certain banks or card types to have compatibility issues with AWS’s verification system. Don’t get discouraged—there’s usually a solution, whether that’s using a different card or working with support.
Stay patient, and you’ll be able to start your AWS journey soon!