If your account has been stuck in the setup process for over 48 hours after completing all the necessary steps, it can be quite frustrating. Often, this happens because AWS is still processing your account activation on their end.
Since you’ve already reached out to AWS Support through the Support Center, you’re on the right track. The support team has access to your account details and can look into what’s causing the delay. Usually, these issues require some checking on their side, which is best handled by their technical team.
While you wait, it’s a good idea to visit the AWS Support Center at https://console.aws.amazon.com/support/. There, you can see any updates on your case or add more information if needed. This helps you stay informed about any progress made on your issue.
If you don’t hear back within the expected time for your support plan, consider reviewing your support plan options. Different plans have different response times, with Business and Enterprise plans generally offering faster assistance for account issues.
In most cases, persistent delays mean you’ll need to keep working with the support team through your open case. Continuing the communication with them is the best way to get your account activated as soon as possible.