Having trouble registering your .dev domain? Don’t worry—this is a common issue, and there are steps you can take to sort it out.
First, it’s good to know that Route 53 does support the .dev top-level domain (TLD). So, if you’re seeing an error during registration, it might be a specific problem with your attempt rather than a compatibility issue. Double-check your details to ensure everything is correct.
Response times from AWS Support can vary based on your support plan. If you’re on the Basic plan, it might take longer to get help compared to higher-tier plans like Developer, Business, or Enterprise. If faster support is important, consider reviewing your plan options and upgrading as needed.
To address your current case, here’s what you should do:
1. Go to the AWS Support Center at https://console.aws.amazon.com/support/. From there, locate your open case and add any new updates or details. This keeps your case active and helps support teams assist you faster.
2. Make sure you provided all the necessary information in your initial request. Missing details can delay their ability to help you.
While you’re waiting, check a few things:
– Confirm your AWS account is in good standing, with no billing issues or verification holds.
– Look into your account limits—sometimes these prevent new domain registrations.
– Try registering a different domain name with the .dev TLD to see if the problem is specific to your initial choice.
The support team will investigate the exact reason for the failure, since the error suggests there’s a specific issue they need to review.
If you follow these steps, you’ll improve your chances of resolving the registration problem quickly.