ديجيتال فابلت

الوسم: Money20/20

  • Amdocs at Money20/20: Transforming Banking with AI Solutions

    Amdocs at Money20/20: Transforming Banking with AI Solutions

    Revolutionizing Retail Banking with AI

    The rise of generative AI offers a chance to make high-quality banking services more accessible to everyone.

    “Our aim is to provide the exclusive feel of private banking to everyday consumers,” states Bentzi.

    “With generative AI, we can enhance customer interactions through automation and collaborative engagement strategies, enabling business managers and advisors to offer superior guidance to clients.”

    Despite these advances, he stresses the need for diligent oversight, especially because the sector depends heavily on licensed professionals.

    “The whole framework hinges on licensed individuals qualified to give specific product advice.

    “This includes mortgage advisors, investment consultants, and insurance experts—these licensed professionals are the cornerstone of our banking ecosystem.”

    Looking to the future, Bentzi predicts a significant change in how financial institutions deliver their services.

    “The next wave of banking must prioritize seamless experiences. We often misunderstand banking products—a mortgage isn’t just a product; it’s about the home. A deposit account isn’t merely a service; it’s about saving for education or buying a vehicle.

    “Banks need to evolve from a product-centric mindset to an experience-driven model that emphasizes understanding and fulfilling customer needs.”

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  • G+D ePayments CEO Envisions a Secure, Inclusive Payment Future

    G+D ePayments CEO Envisions a Secure, Inclusive Payment Future

    Collaborating with Mexican fintech companies has led to exciting progress in areas that have traditionally been overlooked. “New players in the market are leveraging advanced technologies to improve risk assessment by accessing better data,” Gabrielle explains.

    “Through these partnerships, I’ve encountered dedicated individuals who take pride in how their services contribute to the nation’s development. They are customizing credit profiles using a range of factors and adjusting card features to meet individual requirements.”

    Instant payment systems have proven to be effective tools for enhancing financial literacy, especially in fast-growing economies.

    “In India, these systems have emerged as a key resource for financial education, helping people learn to manage digital currency,” Gabrielle notes.

    “One of the challenges we face is transitioning from instant payments to credit options, utilizing payment histories for credit assessments. This is already taking place in India, and it adds significant value to instant payment systems because the financial knowledge gained allows individuals to access more sophisticated payment solutions without having to start from square one.”