If you’ve completed your account verification but are still stuck in a redirect loop preventing access to IAM and CloudShell, you’re not alone. This issue usually requires help from AWS Support to fix the account activation process.
To get assistance, you should go to the AWS Support Center at https://console.aws.amazon.com/support/. Here, you can add more information to your existing support case or create a new one. Providing additional details can help speed up the resolution. As soon as you update your case, the support team will be informed and can start investigating.
If you need a quicker response, especially if you have important deadlines like schoolwork, you might want to consider upgrading your AWS Support plan. Different plans have different response times, so choosing a higher-tier plan can give you faster help when needed.
When contacting support about your verification problem, be sure to mention that you are facing a deadline and need access to IAM and CloudShell for your coursework. The support team will need to look into your account’s settings behind the scenes to find out why the redirect loop is happening, even after your verification is marked as complete.