If you turn off Virtual Deliverability Manager (VDM) in Amazon SES, you should see charges stop updating for new activities. However, sometimes charges keep appearing for several days after you disable VDM. This happens because charges are based on emails sent with engagement tracking enabled, and it can take some time for billing data to process and show up in your account. AWS billing works on a delay, so charges from emails sent before you turned off VDM might still show up as the system catches up.
To understand what’s going on with your charges, check your AWS Cost Explorer or billing dashboard. Look at the specific line items and dates related to the charges. This can help you see if the billing is from emails sent before disabling VDM or if there is a different issue.
Since you already contacted support through the AWS Support Center, that’s a good step. The support team can look into your account activity and billing to explain the charges and help you resolve any problems. If you haven’t heard back yet, you can add more messages to your existing case via the AWS Support Center at https://console.aws.amazon.com/support/.
Also, consider reviewing your AWS Support plan, because response times for billing questions can vary based on your support tier.