If you’re a new Amazon Web Services (AWS) user working with Amazon Bedrock, you may run into a common problem where all your model quotas show as zero. This issue isn’t typical and usually means that your Bedrock service quotas weren’t set up correctly when your account was created.
The solution involves fixing two things: first, enabling access to the models you want to use, and second, getting AWS support to manually set the correct quotas.
Start by accessing the AWS console and navigating to Amazon Bedrock. Click on “Model access,” then turn on the models you need. This step is crucial because, without enabling access, you won’t be able to use the models, no matter what quotas are in place. Remember, this is separate from quotas and must be done before you can invoke any models.
Next, you’ll want to address the zero quotas problem. Since the quotas are not updated automatically, you’ll need AWS Support to adjust them manually at the account level. If you’ve already opened a support case, reply to it with a clear message like this:
“All Bedrock applied quotas show 0 across all regions, including Amazon’s own models. I see the default quotas in Service Quotas, but the effective account-level quotas are still zero. This looks like an account setup issue, not a typical quota increase request. Please provision the default Bedrock service quotas for this account.”
Clearly explaining that the problem is related to account setup helps escalate your case more quickly to the right team, speeding up the fix.
Once AWS Support upgrades the quotas, it usually takes just a few hours to see the change. After that, you can proceed with any model quota increase requests, and they will be processed under the new, properly set limits.
Many new AWS accounts have run into this problem recently, so you’re definitely not alone. Following these steps will get you back on track, allowing you to use Amazon Bedrock models smoothly. For more detailed instructions, you can visit the AWS help article on enabling access to models like Anthropic Claude on Amazon Bedrock.