Skip to content
Home News Italy Bans ChatGPT Over Alleged Data Breach

Italy Bans ChatGPT Over Alleged Data Breach

ChatGPT, an artificial intelligence chatbot, was effectively banned by Italy’s national data protection regulator after its developer, OpenAI, was accused of “unlawfully collecting personal data.

OpenAI has been directed to stop collecting data from customers in Italy immediately unless its data collection practices change.

In an early press release, the country’s data protection regulator, GDPR, stated that the company has no legitimate reason to collect personal data from consumers.

The GDPR also claims that OpenAI lacks a system to prevent minors from using the program, “exposing children to completely inappropriate reactions given their level of development and self-confidence.”

Italy’s data regulator has already taken similar action against artificial chatbots. In February, the European Commission banned the chatbot app Replica.ai.

Replica is known for some users’ strong attachment to chatbots, and many customers expressed disappointment when the company recently removed erotic role-playing options. 

At the time of publication, Digital Phablet could access ChatGPT via a VPN, which routed traffic through Milan, Italy. However, it may take some time for OpenAI to comply with the policy to stop processing Italian user data.

GPSP says he has been given 20 days to explain the company’s compliance steps. Failure to do so can result in fines of up to €20 million (or 4% of annual global turnover).

We have reached out to OpenAI for comment. We will update you soon.

  • Rebecca Fraser

    Rebecca covers all aspects of Mac and PC technology, including PC gaming and peripherals, at Digital Phablet. Over the previous ten years, she built multiple desktop PCs for gaming and content production, despite her educational background in prosthetics and model-making. Playing video and tabletop games, occasionally broadcasting to everyone's dismay, she enjoys dabbling in digital art and 3D printing.