If you’ve recently updated to macOS 15.2 beta (Sequoia) and found that the Apple Intelligence and Siri section in your settings is stuck on “Downloading models” with a completion status of 0%, you’re not alone. Many users have experienced this frustrating issue that seems to linger, as of April 2025 and the release of macOS 15.5 beta 2.
Let’s discuss some simple steps you can take to troubleshoot this problem and get those models downloaded.
Step 1: Check Your Internet Connection
First and foremost, ensure that your MacBook is connected to a stable internet connection. A slow or intermittent connection can cause the download to stall. You can test your internet speed using websites like Speedtest.net. If your connection is slow, try switching to a different network.
Step 2: Restart Your Mac
Sometimes, a simple restart can do wonders. Click on the Apple logo in the upper-left corner and select "Restart." This can refresh your system and resolve minor glitches that may be causing the download issue.
Step 3: Clear the System Cache
Clearing the cache can help improve performance and resolve download problems. To do this:
- Open Finder and select “Go” from the menu.
- Hold down the Option key and click on “Library.”
- Navigate to the “Caches” folder and find any files related to Apple Intelligence or Siri. You can move them to the Trash.
- Restart your Mac again after deleting the cache files.
Step 4: Update macOS
Since you’re using a beta version, it’s crucial to stay updated with the latest releases. Apple regularly fixes bugs and issues in newer beta versions. Check for updates by going to:
- System Preferences > Software Update.
- If there’s a new update available, download and install it. This might resolve your downloading issue.
Step 5: Reset Siri Settings
If the problem persists, consider resetting Siri settings to see if that helps. Go to:
- System Preferences > Siri.
- Turn off Siri, wait a few moments, and then turn it back on.
Step 6: Contact Apple Support
If none of these steps work, it may be time to contact Apple Support for further assistance. They can provide you with additional troubleshooting steps or inform you if the issue is a known bug that will be fixed in a future update.
By following these steps, you should be able to resolve the downloading issue with Apple Intelligence and Siri on your MacBook Pro. Remember that beta software can sometimes behave unpredictably, so patience may be required until a stable version is released. Happy computing!
