If you’ve recently installed Apple Intelligence on your Mac and are facing issues with a blank Apple Intelligence & Siri pane in System Settings, you’re not alone. This can be frustrating, especially when you’ve already tried basic troubleshooting steps. Follow this guide to get it sorted out.
Step 1: Sign In with a Different Account
It sounds like the pane works fine when you sign in with a different user account. This suggests that the issue may be user-specific rather than a system-wide problem. To check this, follow these steps:
- Go to System Preferences.
- Click on Users & Groups.
- Create a new user account if you haven’t already.
- Log out of your current account and sign in with the new one.
Once you’re in the new account, check if the Apple Intelligence & Siri pane appears correctly. If it does, you might need to reset settings in your original account.
Step 2: Reset System Preferences
Sometimes, preferences can get corrupted. Here’s how to reset the System Preferences for your original account:
- Quit System Preferences if it’s open.
- Open Finder and go to Go > Go to Folder.
- Type
~/Library/Preferences
and press Enter. - Look for any preference files that start with
com.apple.preferences
or similar. - Move these files to your desktop for safekeeping, and then restart your Mac.
Check the Apple Intelligence & Siri pane again.
Step 3: Boot in Safe Mode
Booting in Safe Mode can help troubleshoot software issues. Here’s how:
- Restart your Mac and hold down the Shift key immediately after hearing the startup sound.
- Release the Shift key when you see the login window.
- Once booted in Safe Mode, check the Apple Intelligence & Siri pane again.
If it works here, there may be an application or extension interfering in normal mode.
Step 4: Update Your macOS
Make sure your macOS is up to date. Here’s how to check for updates:
- Open System Preferences.
- Click on Software Update and see if any updates are available.
- If an update is available, install it and restart your Mac.
Updating your software can often fix bugs and compatibility issues.
Step 5: Contact Apple Support
If you’ve tried all these steps and the issue persists, it may be time to reach out to Apple Support. They have the tools and expertise to assist with more complex problems.
By following these steps, you should be able to resolve the blank Apple Intelligence & Siri pane issue on your Mac. Good luck, and hopefully, you’ll have everything running smoothly again soon!