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Home Home Tech Google’s Nest Thermostat Removal Warns Smart Home Users

Google’s Nest Thermostat Removal Warns Smart Home Users

Maisah Bustami by Maisah Bustami
April 27, 2025
in Home Tech
Reading Time: 3 mins read
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Googles Nest Thermostat Removal Warns Smart Home Users.jpg
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If you were one of the early adopters of the Nest Learning Thermostat, there’s some unfortunate news: Google has confirmed that support for the first and second generations of these devices will end on October 25. Essentially, they will no longer function as “smart” devices. You won’t be able to control them via your smartphone or Google Assistant, although they will still operate as regular wall-mounted thermostats.

According to Google’s announcement, “As we assess our ability to support your energy needs moving forward, it has become increasingly difficult to continue updating these early hardware models. Therefore, we’ve made the tough decision to discontinue software updates starting October 25, 2025, for the Nest Learning Thermostat (1st gen, 2011), Nest Learning Thermostat (2nd gen, 2012), and the European version of the 2nd gen (2014).”

Some features like schedules and modes will still be available, but they will require manual adjustments. On the brighter side, Google has offered discounts on the 4th gen Nest Learning Thermostat for eligible customers: $130 off for U.S. residents, $160 for those in Canada, and a 50% discount for European customers on the Tado Smart Thermostat X Starter Kit.

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Nest

While it’s normal for both hardware and software to lose support over time, this news has disappointed many loyal users who haven’t felt the need to upgrade. Though the discount is a nice touch, it doesn’t entirely alleviate the additional costs involved. For some, it might feel like a $140 charge to keep using a thermostat they already purchased.

This isn’t the first time a smart home device has been rendered obsolete soon after its release. The first-gen Nest Learning Thermostat launched in 2011 and has enjoyed 14 years of support, while the second generation debuted in 2012. Most consumers expect their electronics to serve them until they naturally wear out.

This situation prompts a reevaluation of how we perceive smart home technology. Unlike traditional electronics that may hold sentimental value, smart home gadgets could be seen more like appliances, designed for convenience rather than lasting memories. A toaster or stand mixer may need replacement over time, and perhaps the same mindset should apply to smart home devices.

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Photo of a woman adjusting a Nest Thermostat.
Google / Nest

However, one might argue that brands like Cuisinart won’t suddenly remove the functionalities of a toaster just because it’s old. That would be absurd. Yet, smart gadgets might be seen in a different light due to their connectivity and potential vulnerabilities to cyber threats.

Google finds itself in a tricky position. By discontinuing support for older models, the company can focus on enhancing newer products and mitigate risks associated with outdated hardware. Balancing customer satisfaction with overall business strategy is no easy feat, though.

The backlash from customers has been significant. Since the announcement, many have taken to social media platforms to voice their concerns. One user succinctly stated, “It’s fine to end support for a product, but it’s not acceptable to force a migration and then shut down the app.”

Other users have expressed that this decision has eroded their trust in Google, suggesting that a better approach would involve maintaining full functionality while ceasing software updates. Ultimately, users should have the autonomy to decide if they want to take risks with security.

Nest Thermostat
Nest / Google

Personally, I resonate with this perspective. While I acknowledge the rationale behind the discontinuation, it troubles me that a company can revoke functionality. This scenario reinforces the notion that ownership is diminishing, particularly concerning internet-connected products. I’ve always believed that once I buy something, it should remain mine to use as I wish.

At least some functionality still prevails. Other smart home systems have been completely closed, leaving users with expensive devices that serve no purpose, such as Lowe’s Iris, which operated from 2012 until its shutdown in 2019. Users were reimbursed for devices that couldn’t be used on other platforms, although Samsung did step in to help migrate compatible Iris products to SmartThings.

Tags: cullGoogleNestSmart Homethermostatuserswarning
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Maisah Bustami

Maisah Bustami

Maisah is a writer at Digital Phablet, covering the latest developments in the tech industry. With a bachelor's degree in Journalism from Indonesia, Maisah aims to keep readers informed and engaged through her writing.

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