Recently, Google unveiled its Year in Search for 2024, highlighting a diverse array of topics that made it to the top ten list. Among significant happenings like the Olympics and the U.S. presidential election, another name surfaced that may not immediately come to mind but left quite an impression due to the upheaval it caused: CrowdStrike, a cybersecurity company that originated in Austin, Texas, back in 2011. This firm was linked to the most extensive IT failure ever recorded.
So, what actions did CrowdStrike take to secure its controversial position on this list? In brief, the company was responsible for a coding error that interfered with essential functions on numerous Windows computers. This glitch resulted in frustrating messages that popped up on users’ screens, stating, “Your PC ran into a problem and needs to restart.” Consequently, countless computers across the nation went down, impacting various sectors with airports being hit particularly hard. From a technological standpoint, this situation was a disaster.
CrowdStrike’s CEO, George Kurtz, expressed his regret in a post on X, acknowledging the seriousness of the incident: “We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption. We are working with all impacted customers to ensure their systems are restored and that they can continue providing the services their clients rely on.”
Among those affected was Delta Airlines, which indicated that its significant outage was due to CrowdStrike’s error. In response, CrowdStrike dismissed the airline’s $500 million lawsuit as groundless.
The underlying cause of the issue stemmed from CrowdStrike’s Falcon Platform, which is designed to work alongside traditional antivirus solutions on computers. As if the incident weren’t enough, the company faced criticism for offering $10 Uber Eats vouchers as a gesture of goodwill in the aftermath.
CrowdStrike ranked seventh in the top ten news searches for 2024, with the U.S. election claiming the top spot. Other notable searches included topics such as Monkeypox, the Menendez brothers, Trump shot, Iran Rafah, excessive heat, the Olympics, Hurricane Milton, and a recent typhoon.
